Refund policy.

You can get a full refund for a paid course if both of these are true:

• you ask within 7 days of the purchase date shown on your receipt, and
• you have completed less than 25% of the course, as shown by the progress bar in your account.

Each purchase is considered on its own. If you bought a course with a coupon, we refund the amount you actually paid.

Courses are delivered digitally: access opens on Walnut LMS as soon as your payment is confirmed. See the shipping and delivery policy on walnutdatatech.com.

• more than 7 days have passed since the purchase;
• you have completed 25% or more of the course, or have been issued its certificate;
• the course was free, or the full price was covered by a coupon;
• the account was suspended for breaking our terms of use.

Raise a ticket from the help desk in your account, choose the Payment category and include your receipt number (for example WL-000123). You can also write to support@walnutdatatech.com from the email address on your account.

We'll confirm whether the refund is approved within 3 working days.

Approved refunds go back to the original payment method through Razorpay. Banks usually take 5–7 working days to show the amount, depending on the method. We can't refund to a different account or method.

Once a course is refunded in full, your access to it is withdrawn, including its lessons, files and any certificate, and the order shows as refunded in Payments.

If money left your account but the payment shows as failed, it's usually reversed by your bank automatically within 5–7 working days. If you were charged twice for the same course, contact us with both payment references and we'll refund the duplicate in full, whatever the date.

If we withdraw a course before you have been able to complete it, we'll offer you a full refund or a move to a comparable course, whichever you prefer.